Privacy Policy
Information We Collect and How We Use It
At TerA Candles, we respect your privacy and are committed to protecting your personal information. When you visit our website, create an account, subscribe to communications, contact us, or make a purchase, we may collect certain information, including your name, email address, telephone number, billing address, shipping address, payment information, IP address, device information, browser information, and information regarding your interactions with our website.
We may also automatically collect information through cookies, analytics tools, pixels, and similar technologies to improve website performance, understand how visitors use our website, personalize your shopping experience, process transactions, fulfill orders, communicate with you regarding your purchases, provide customer support, prevent fraud, maintain security, comply with legal obligations, and improve our products and services.
Payment information is processed through secure third-party payment processors. TerA Candles does not store complete payment card information on its servers.
How We Share Information and Your California Privacy Rights
TerA Candles does not sell your personal information for monetary compensation. We may share personal information with trusted third-party service providers, including payment processors, shipping carriers, website hosting providers, analytics providers, email service providers, and other vendors that assist us in operating our business and providing products and services to our customers.
We may also disclose information if required to comply with applicable laws, court orders, governmental requests, law enforcement investigations, to protect our rights and property, prevent fraud, enforce our policies, or protect the safety of our customers and the public.
If you are a California resident, you may have certain rights under applicable California privacy laws, including the right to:
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Request information regarding the categories of personal information we collect, use, disclose, and share;
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Request access to certain personal information we have collected about you;
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Request correction of inaccurate personal information;
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Request deletion of personal information, subject to applicable legal exceptions;
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Request information regarding categories of third parties with whom personal information has been shared;
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Limit the use and disclosure of certain sensitive personal information where required by law; and
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Exercise your privacy rights without unlawful discrimination or retaliation.
To exercise any applicable privacy rights, please contact us using the information provided below. We may request information necessary to verify your identity before processing your request.
Data Security, Retention, Cookies, and Policy Changes
TerA Candles implements reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of internet transmission, electronic storage, or security procedure can guarantee absolute security, and therefore we cannot guarantee that personal information will never be accessed, disclosed, altered, or destroyed by unauthorized parties.
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, complete transactions, maintain business and tax records, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.
Our website uses cookies and similar technologies to enhance website functionality, remember user preferences, analyze website traffic, and improve our services. You may adjust your browser settings to refuse certain cookies; however, some features of our website may not function properly if cookies are disabled.
This website may contain links to third-party websites and services. TerA Candles is not responsible for the privacy practices, security measures, or content of third-party websites, applications, or services.
We reserve the right to modify or update this Privacy Policy at any time to reflect changes in business practices, technology, or applicable law. Any modifications become effective immediately upon posting to this website. Your continued use of our website following the posting of changes constitutes acceptance of the revised Privacy Policy.
Effective Date: July 1, 2026